The indomitable spirit within people is amazing. Being in my role for as long as I have means I have helped thousands of people get through the pain and desperation felt as a result of a death and I have received more than a significant number of thank you cards, letters of gratitude and 5 star reviews.
I am always so grateful when someone has taken the time to write words of thanks. Some email or text me on the actual day of the funeral service which I find incredibly touching.
Here are just a few of messages of thanks I have received.
"Nicola was beyond expectations, personable, likeable, witty, considerate and very charming and made the day full of positive memories."
"Dear Nicola, How can we thank you enough for all you did today... you are a treasure :-) The service was really the most beautiful I have ever known and at my age, I have known far too many. I want to find a way of thanking you as I am so appreciative of what you did for us all. ....and I love my gift .... Bless you and thank you :-) God Bless, with love."
"Nicola, Now that things have calmed down a little I just wanted to acknowledge the help you gave at my mother’s funeral. I know it was a small send-off for a very elderly lady but the tone set by you and the kindness shown by you before, during and after the service was appreciated by everyone there. I know that if my mother could have been there too she would have thought it to be just the send-off she wished! It takes some skill with such a brief acquaintance to gauge the feeling of the moment and I’m sure you’ll give many families, as well as mine, that warm feeling of empathy and care. So a huge thanks from me and the family for blending all those emotional things into a marvellous send off for my mother. Best of luck with your ministry and keep that twinkle in your eye!"
"Dear Nicola, Just a few short lines to Thank you so much for my Fathers Service it was so much more than I could have wished for. It has helped erase some of the bad memories of my Mother's service. We wish we knew of you back then. The whole family were grateful for your understanding of our wishes."
"Hi Nicola, Just a quick message to say how wonderfully you conducted the service today. We were already relieved that you were in control of today proceedings and felt confident that we were in safe hands and you proved us all correct and got our feelings 100%. We thought that the gospel reading that you chose was absolutely spot on. Many of those who attended today spoke of how personal you made it all feel. On behalf of all of the family I would like to, thank you from the bottom of our hearts. With sincere thanks and very best wishes."
"Dear Nicola, It was lovely to see you after such a long time, the terrible thing was it was in such sad circumstances, but my Auntie Pauline wanted her funeral to be just like the one she met you at!
I have to thank you, you have a special gift for making the person you are talking about come alive and that is priceless at such a crucial time in people's grieving process, they want to tell the world about their loved one and you do that for them so well.
What you do must be so painful at times even with your beliefs.
Everyone said how lovely the service was (I'm sure they do all the time) but some one said how comforting your voice was and how "soft but strong" it was!!
Once again thank you for making my family's pain just a bit easier. Lots of love."
"Dear Nicola, as our mum loved M&S it would be appropriate to say that was not just a funeral - that was an NMD funeral ..."
"Dear Nicola, I just wanted to thank you so much for the lovely service you took for Mum's funeral yesterday. It was just perfect and so many people came up to me afterwards to say how lovely it was. You made it sound as though you really knew us all so well which made it all so much better and personal. Thank you for making it special for us all. Kindest regards."
"Hi Nicola, I just wanted to say thank you for making today so special for my grandad (Lol). He would’ve chuckled at some of the things you said, and would’ve appreciated that you managed to make the service as light hearted as possible. Thanks again, Best wishes."
"Dear Reverend Nicola
I would like to thank you for taking the funeral service for my father today. The family and friends all thought that Dad would have been pleased with the lovely Christian words that accompanied his tribute. He wanted wanted a Christian family funeral and I think we achieved this for him. Your choice of opening and closing and prayers was just perfect and very comforting on a difficult and emotional day.
We very much appreciated everything.
Kind regards "